Privacy Policy & Cookies

Privacy Policy & Cookies

Last Updated: 18 May 2026

Welcome to Gama & Co. We are committed to protecting and respecting your privacy in accordance with the laws and regulations of the United Kingdom, including the UK General Data Protection Regulation (“UK GDPR”), the Data Protection Act 2018, and applicable electronic communications laws.

This Privacy Policy & Cookies document explains how we collect, use, store, process, and protect your personal information when you visit our website, purchase products, contact us, or interact with our services. It also explains how cookies and similar technologies are used on our website.


1. Who We Are

Gama & Co is a premium black pepper and spice brand serving customers in the United Kingdom.

For the purpose of data protection laws, Gama & Co is the “Data Controller” of your personal data.

Contact Information

Business Name: Gama & Co
Email: [email protected]
Website: www.gamaandco.co.uk
Location: United Kingdom

If you have any questions regarding this Privacy Policy & Cookies document or your personal data, please contact us using the information above.


2. Information We Collect

We may collect and process the following categories of personal information:

A. Personal Identification Information

  • Full name

  • Billing address

  • Shipping address

  • Email address

  • Phone number

B. Order & Transaction Information

  • Products purchased

  • Order history

  • Payment status

  • Delivery information

Please note that payment card information is processed securely by third-party payment providers. We do not store your full payment card details.

C. Technical Information

  • IP address

  • Browser type and version

  • Device type

  • Time zone settings

  • Operating system

  • Website usage information

D. Marketing & Communication Data

  • Preferences in receiving marketing communications

  • Communication history with our support team

  • Responses to promotions or surveys

E. Cookies & Tracking Data

We may use cookies and similar technologies to improve user experience, analyse website traffic, remember preferences, and support website functionality.

Further information about cookies is outlined in Section 11 of this policy.


3. How We Collect Your Data

We collect personal data through:

  • Orders placed on our website

  • Contact forms

  • Newsletter sign-ups

  • Customer support communications

  • Website analytics tools

  • Cookies and tracking technologies

  • Social media interactions

  • Promotional campaigns


4. How We Use Your Information

We use your information for the following lawful purposes:

A. Order Fulfilment

  • Processing and delivering orders

  • Managing payments and refunds

  • Providing order updates

B. Customer Support

  • Responding to enquiries

  • Resolving complaints

  • Providing assistance related to purchases

C. Website Improvement

  • Understanding user behaviour

  • Improving website functionality and performance

  • Enhancing customer experience

D. Marketing Communications

Where legally permitted or where consent has been provided, we may send:

  • Promotional emails

  • Product updates

  • Offers and discounts

  • Brand announcements

You may unsubscribe from marketing communications at any time.

E. Legal & Regulatory Compliance

We may process personal data to:

  • Comply with legal obligations

  • Prevent fraud

  • Enforce our terms and policies

  • Protect our business and customers


5. Legal Basis for Processing

Under UK GDPR, we rely on one or more of the following lawful bases:

  • Performance of a contract

  • Compliance with legal obligations

  • Legitimate business interests

  • Consent

  • Protection against fraud or misuse


6. Sharing Your Information

We do not sell your personal data.

However, we may share your information with trusted third parties where necessary, including:

  • Payment processors

  • Shipping and logistics providers

  • Website hosting providers

  • Email marketing platforms

  • Analytics providers

  • Professional advisers

  • Government or legal authorities when required by law

All third parties are required to handle your data securely and lawfully.


7. International Data Transfers

Some of our service providers may process personal data outside the United Kingdom.

Where international transfers occur, we ensure appropriate safeguards are in place, including:

  • UK-approved contractual clauses

  • Adequacy regulations

  • Secure data handling standards


8. Data Retention

We retain personal data only for as long as necessary to:

  • Fulfil the purposes described in this policy

  • Comply with legal obligations

  • Resolve disputes

  • Enforce agreements

Retention periods may vary depending on the type of information and legal requirements.


9. Your Rights Under UK GDPR

You have the following rights regarding your personal data:

Right to Access

You may request copies of your personal data.

Right to Rectification

You may request correction of inaccurate or incomplete data.

Right to Erasure

You may request deletion of your personal data in certain circumstances.

Right to Restrict Processing

You may request limitation of how your data is processed.

Right to Object

You may object to certain forms of processing, including direct marketing.

Right to Data Portability

You may request transfer of your data to another service provider.

Right to Withdraw Consent

Where processing is based on consent, you may withdraw consent at any time.

To exercise any of these rights, please contact us at [email protected].

You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO).


10. Data Security

We implement appropriate technical and organisational security measures to protect your personal data against:

  • Unauthorised access

  • Loss

  • Misuse

  • Alteration

  • Disclosure

Despite our efforts, no internet transmission or storage system can be guaranteed as completely secure.


11. Cookies Policy

A. What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help websites function properly, improve user experience, remember preferences, and provide analytical insights.


B. How We Use Cookies

We may use cookies to:

  • Enable website functionality

  • Remember user preferences

  • Improve website performance

  • Analyse visitor behaviour

  • Support security and fraud prevention

  • Measure marketing effectiveness


C. Types of Cookies We May Use

Essential Cookies

Necessary for core website functionality such as:

  • Shopping cart operation

  • Secure checkout

  • Account access

  • Website security

These cookies cannot usually be disabled.

Performance & Analytics Cookies

Used to:

  • Understand website traffic

  • Analyse visitor interactions

  • Improve website performance

Functional Cookies

Help remember:

  • Language preferences

  • User settings

  • Shopping preferences

Marketing & Advertising Cookies

May be used to:

  • Deliver relevant advertisements

  • Measure advertising performance

  • Support remarketing campaigns

These cookies may be set by third-party advertising providers.


D. Managing Cookies

Users can manage or disable cookies through browser settings.

Please note that disabling certain cookies may affect website functionality and user experience.

Browser settings may allow you to:

  • Block cookies

  • Delete stored cookies

  • Receive alerts before cookies are stored


E. Third-Party Cookies

Some third-party services integrated into our website may place cookies on your device, including:

  • Analytics providers

  • Payment providers

  • Advertising partners

  • Social media platforms

We do not directly control third-party cookies.

Users should review the privacy and cookie policies of third-party providers separately.


12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.

Users should review the privacy policies of any external websites they visit.


13. Children’s Privacy

Our products and services are not intended for individuals under the age of 18.

We do not knowingly collect personal information from children.

If we become aware that data from a child has been collected, we will take appropriate steps to delete it.


14. Changes to This Policy

We may update this Privacy Policy & Cookies document from time to time to reflect:

  • Legal changes

  • Regulatory requirements

  • Business operations

  • Website functionality updates

Updated versions will be posted on this page with a revised “Last Updated” date.


15. Contact Us

If you have questions regarding this Privacy Policy & Cookies document or how your data is handled, please contact:

Gama & Co
Email: [email protected]
Website: www.gamaandco.co.uk

If unresolved, you may contact the UK Information Commissioner’s Office (ICO).